1. Definitions
The following terms have the meanings set out below:
- "Halcyon Hall", "we", "us", "our" means Halcyon Hall, operating from 6/F, 47 Hollywood Road, Sheung Wan, Hong Kong.
- "Participant", "you", "your" means any person who registers for, books, or attends a workshop or session offered by us.
- "Workshop" means any of our open-enrolment workshops, in-house team workshops, or reflective practice sessions.
- "Site" means our website at halcyoonh.pro and any subdomains.
- "Materials" means our pre-reading, workbooks, slides, scenarios, and any written or recorded resources we share.
- "Agreement" means these Terms & Conditions together with our Privacy Policy and any specific written confirmation of your booking.
2. Acceptance of terms
By submitting an enquiry, registering for a workshop, or attending a session, you confirm that you are at least 18 years old, have the legal capacity to enter into this Agreement, and accept these terms in full. For in-house engagements, the engaging organisation accepts these terms on behalf of the participants it nominates.
If you do not agree with any part of these terms, please do not proceed with the booking. Where reasonable doubts arise, we are happy to talk them through before any commitment is made.
3. Our workshops
3.1 What we offer
Halcyon Hall delivers three principal formats:
- Open-Enrolment Two-Day Workshop — covering active listening, the framing of disputes, working with strong emotion in a room, and facilitator self-care. Includes pre-reading, a workbook, and a follow-up reflection call four weeks later. HKD 4,800 per participant.
- In-House Team Workshop — a bespoke version for a single organisation, sized typically between six and sixteen participants. Includes scoping conversations, custom scenarios, and a written facilitator pack. From HKD 7,500.
- Reflective Practice Session — a half-day session for graduates of past workshops on a single theme. HKD 1,200 per participant.
3.2 Availability and changes
Workshop dates, times, and facilitators are confirmed at the point of booking. We try to keep these stable, but on rare occasions we may need to reschedule a session — for example, if a facilitator is unwell or attendance falls below the minimum needed for safe practice. Where this happens, we offer a transfer to another date or a full refund, at your choice.
3.3 Geographic scope
Our workshops are delivered in person at our studio in Sheung Wan or, for in-house engagements, at the engaging organisation's premises within Hong Kong. We currently do not offer fully online versions; the practice rounds rely on being in the same room.
4. Booking & payment
4.1 How a booking is formed
A booking is confirmed when we have received your registration details and the relevant fee, and we have sent you a written confirmation by email. Until that confirmation is sent, no booking exists.
4.2 Fees and currency
All fees are stated in Hong Kong Dollars (HKD) and are inclusive of any applicable Hong Kong taxes. Materials and the follow-up reflection call are included where stated.
4.3 Payment methods
We accept payment by bank transfer or credit card. For organisational bookings, we issue an invoice on confirmation of the engagement; payment terms are 14 days from the invoice date unless otherwise agreed in writing.
4.4 Late payment
Where an invoice remains unpaid 14 days after the due date, we may, at our discretion, postpone delivery of the workshop until the balance is settled. We will always tell you before doing so and will work with you to find a workable date.
5. Cancellations & refunds
5.1 Cancellation by you (open-enrolment)
- More than 21 days before the workshop: full refund, less a HKD 200 administration fee.
- Between 8 and 21 days before: 50% refund, or full transfer to a future date within 12 months.
- 7 days or fewer before: no refund, but transfer to a future date within 6 months at our discretion.
5.2 Cancellation by you (in-house)
Cancellation terms for in-house engagements are set out in the individual scoping document, reflecting the preparation hours already invested. As a guide, deposits are non-refundable once scoping has begun.
5.3 Cancellation by us
If we cancel a workshop, you may choose between a full refund or transfer to another suitable date. We are not liable for related expenses you may have incurred (for example, travel or accommodation), so where these are significant we suggest waiting until the workshop is firmly confirmed before booking them.
5.4 Substitutions
You may transfer your place to a colleague at no charge, provided you tell us at least 48 hours before the workshop and the new attendee meets any prerequisites.
6. Your conduct in the room
The workshops are practice spaces; what is offered depends on participants showing up willing to listen and to be listened to. We ask that you:
- Arrive on time and stay for the agreed sessions, recognising that the arc of the work depends on continuity.
- Treat fellow participants with respect, particularly during the practice rounds where vulnerability is part of the work.
- Refrain from recording sessions in any form without prior written consent from the facilitators and from any other participants who appear in the recording.
- Disclose any access needs or relevant health considerations in advance, so we can prepare the room appropriately.
We reserve the right to ask a participant to step out, or to leave entirely, where conduct meaningfully undermines the safety or focus of the group. Such a decision is taken with care and only after a private conversation; no refund is offered in those circumstances.
7. Confidentiality
Practice rounds and reflective discussions touch on real situations. We ask participants to treat what is shared by others in the room as confidential to that room. The principle is sometimes summarised as: the lessons leave with you, the names do not. Facilitators uphold the same principle and do not discuss individual participants' contributions outside the team.
For in-house workshops, we sign separate confidentiality undertakings with the engaging organisation as required.
8. Intellectual property
The Materials, the Site, and our workshop frameworks are owned by Halcyon Hall or licensed to us. On payment of the relevant fee, we grant you a personal, non-exclusive, non-transferable licence to use the Materials for your own learning and reflection.
You may not, without our prior written consent:
- Reproduce, redistribute, or publish the Materials in whole or in significant part
- Use the Materials to deliver training to others on a commercial basis
- Strip, alter, or obscure attribution and notices contained in the Materials
You retain ownership of any reflections, notes, or examples you yourself contribute during a session.
9. Disclaimers
Our workshops are educational and reflective in nature. They are not a substitute for legal advice, counselling, or any form of professional consultation appropriate to a particular situation. While we draw on long practice, the facilitation skills any one participant develops will reflect their own work, context, and continued effort beyond the room.
The Materials and the Site are provided on an "as is" basis. We work to keep both accurate and current, but we do not undertake that they are free of inaccuracies, omissions, or interruption.
10. Limitation of liability
To the fullest extent permitted by Hong Kong law, our total liability to you in connection with any workshop or with this Agreement is limited to the fees you have actually paid for the workshop in question. We are not responsible for indirect, consequential, or special losses, including loss of business, profit, anticipated savings, or reputation.
Nothing in this Agreement excludes or limits liability for death or personal injury caused by our negligence, for fraud, or for any other liability that cannot be excluded under Hong Kong law.
Force majeure. We are not liable for any failure or delay caused by circumstances beyond our reasonable control, including public health measures, civil unrest, transport disruption, or building access issues.
11. Indemnification
You agree to hold Halcyon Hall, its facilitators, and its associates harmless from claims arising out of your breach of this Agreement, your misuse of the Materials, or any conduct that meaningfully harms another participant.
12. Termination
Either party may end this Agreement before a workshop begins by written notice, subject to the cancellation provisions in section 5. After a workshop has begun, this Agreement terminates on the conclusion of the follow-up window described in the relevant workshop description.
Provisions which by their nature should survive termination — including those concerning confidentiality, intellectual property, and limitation of liability — will continue to apply.
13. Governing law and disputes
This Agreement is governed by the laws of the Hong Kong Special Administrative Region. The parties submit to the exclusive jurisdiction of the Hong Kong courts.
Where a dispute arises, we ask that you raise it with us first by writing to [email protected]. Most matters can be settled in conversation. Where they cannot, we are open to attempting mediation through a recognised Hong Kong mediation body before any formal proceedings, in keeping with the practice we ourselves teach.
14. General provisions
- Entire agreement. This Agreement, together with our Privacy Policy and any written booking confirmation, constitutes the entire understanding between us regarding our workshops.
- Severability. If any provision is found to be unenforceable, the remaining provisions continue in full force.
- Waiver. A delay or failure on our part to exercise a right does not amount to a waiver of that right.
- Assignment. You may not assign your rights or obligations without our prior written consent.
- Notices. Notices may be sent by email to [email protected] (to us) or to the email address you provided at registration (to you).
15. Changes to these terms
We may revise these terms from time to time to reflect changes in our practice or the law. The version that applies to your booking is the one in force at the time the booking is confirmed. For meaningful changes that affect existing bookings, we will write to you and offer a way forward.
16. Contact
For any question about these terms, please write to us at: