Halcyon Hall
A workshop room with empty chairs and afternoon light

Reflections from past participants

A few notes from past workshops.

We invite participants to write a sentence or two after their workshop, if they wish. These are some of the notes they've sent.

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Participant notes

From the room.

All notes are shared with permission. Names and roles appear as participants chose to be identified; some asked us to use first names only.

I came expecting a course in techniques and left having mostly learned to slow down. The first morning was just listening practice, and I was honestly impatient with it. By day two I understood. The follow-up call a month later caught me at exactly the right moment — I had been sitting with a particular case and it helped me think it through.

CL

Cheng-Li Wong

In-house counsel · Central · 12 Apr 2026

The structured debrief is the part I keep thinking about. It's such a small thing — mediator first, parties next, observers, then the facilitator. But after twelve rounds of it I noticed I was doing it in my head during real meetings. The room itself was lovely, by the way. Tea was good.

SM

Siu-Mei Lau

School dean · Kowloon Tong · 28 Mar 2026

Honest review: I think two days felt slightly rushed for the amount the workshop tries to cover, and I wished we'd had a third morning. That said, the practice rounds are well-designed and the feedback I got from the facilitators was specific and kind. The workbook is good — I keep going back to the framing notes in section three.

RP

Ranjit Patel

HR partner · Quarry Bay · 15 Apr 2026

We brought Halcyon Hall in for an in-house workshop with our team of fourteen. The scoping conversations beforehand were thorough — they asked good questions and the scenarios they wrote felt unmistakably like our work. Six months on, the team is still using the structured debrief format in our case reviews.

AT

Anna Tsang

Director, charity sector · Wan Chai · 02 Apr 2026

I've been back for three Reflective Practice Sessions now. Each one takes one theme and goes carefully into it. The session on working with silence was the most useful three hours I've spent on my professional development this year. Small group, very focused.

JK

Jeremy Ko

Practising mediator · Mid-Levels · 19 Apr 2026

Thoughtful, well-paced workshop. I came in skeptical about role-play and left changed about its usefulness when it's done well. The facilitators were unhurried — they didn't fill silences, which I noticed and appreciated. Pre-reading was a bit dense; I'd suggest starting it earlier than I did.

EW

Emily Wright

Hospital senior manager · Pok Fu Lam · 22 Mar 2026

Longer reflections

Three stories at greater length.

With permission from the participants and details adjusted to protect those they work with.

A school leadership team

Holding parent meetings differently

Where they began

The team described difficult parent meetings that often arrived at deadlock — strong feeling on both sides, time pressure, and a sense of having said the same things many times before.

What we did

An in-house team workshop using practice scenarios drawn from their actual cases. Particular focus on framing and on naming feeling without rushing past it.

Where they are now

Six months later, the leadership team reports parent meetings tend to find a route through more often. They use the structured debrief among themselves after difficult conversations.

An in-house legal team

Internal disputes that don't reach the lawyers

Where they began

A regional in-house team noticed they were being pulled into internal disputes that should have been resolved at line-manager level, taking time from substantive legal work.

What we did

Two scoping conversations followed by an in-house workshop, then a debrief call four weeks later. We worked with the team's actual conversational pinch-points.

Where they are now

The team reports a meaningful reduction in internal escalation over the last four months. More disputes are being held by the people closest to them.

An individual practitioner

A community mediator's return to the work

Where they began

A mid-career community mediator who'd come back to active practice after several years away and felt their listening had grown rusty.

What we did

The two-day open workshop, then three Reflective Practice Sessions over the following six months — silence, power asymmetry, and apology.

Where they are now

Back in regular caseload work, with a quieter way of being in the chair. Has joined our occasional alumni evenings as a participant rather than a presenter.

Quietly

Some numbers, for those who like them.

8

Years running

600+

Past participants

4.7 / 5

Average rating

HKMAAL

Accredited facilitators

Telephone

+852 3592 7148

Email

[email protected]

Studio hours

Mon–Fri 09:30–18:00
Sat 10:00–16:00

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